Jackson Movers

1) I was charged $743.74 more for alleged “extra space needed for 150cft” that wasn’t needed. I used to run dispatch for my truck driver friend on the weekends while in school. My stuff could easily fit in 300cft. I was charged for close to 800 cft. But my stuff was actually shoved into 300cft and I have pictures and video to show it

2) my furniture arrived completely beat up and destroyed

3) my furniture was indeed delivered by a company that wasn’t Jackson Movers, making the claim you’re NOT brokers a complete lie

4) was yelled at by billing person for trying to pay by calling/ emailing and texting

5) missed the 21-day mark and if I hadn’t been diligent about following up, wouldn’t have ever been on the schedule

6) rude movers who did not like me asking questions and huff and puff when I tell them where things go

7) completely destroyed my plants trying to park the truck and almost totaled my car

8) Demanded payment before even parking the truck

These are my true observations and I’ll be leaving honest reviews in all platforms with my pictures. I would not choose your company even for junk removal. Not to mention I was told I’d have a weekend delivery with a 48-hour heads up and I was given less than 24hours notice from an unknown caller who said my delivery would be 3 to 5 the next day. They showed up at 5:12 and started ordering me to pay and lock my 2 small and friendly dogs in a restroom. Delivery people completely destroyed and textured my newly installed flooring and scratched and stained my newly painted walls. One was on his phone the whole time while the other snapped “no” for every answer.

Move size: 2 Bedroom Home Service cost: $3743

I never write reviews, but this was so bad I'm going to take the time to do so. Do NOT hire this company for a long-term move. Had an absolutely horrible experience. Pick up was excellent - movers were very careful wrapping our belongings and positioning them in the truck. Then it all fell apart. The truck took over two weeks to arrive at our destination (Texas to Illinois) and the communication was scant. When it arrived, almost all of our boxes were damaged, and much of our furniture. See my Google review for the pictures. They must have moved our belongings between multiple trucks, and in doing so they packed large heavy items on lighter ones, crushing them. Boxes marked fragile were broken open and arrived upside down. They lost a critical component of my son's bed, making it unusable. I could go on and on. The claims process to be reimbursed for damages is extremely challenging, and deliberately so. It would have been cheaper to just sell all my things and re-buy them after returning. Again, do not hire this company.

Move size: 3 Bedroom Home Service cost: $9000

I’ve moved all over the world and I’ve never had such appalling service.

After an initial quote of $7,000, when arrived and then told us the quote was too low and literally doubled the quote to $15,000. We had no choice because we were set to move with flights booked so we had to go with it. They also charged us for packing and boxes. But that wasn’t the worst, when everything arrived two weeks later not seven days later, everything had been moved from multiple trucks to other trucks, nearly every box was crushed and damaged, TV was broken. My motorcycle was scratched. They left the bolts for the bed behind in the old house so now I have to fly back to Texas to get them. The stuff they packaged (and charged me for) they just threw into large boxes with no packing, like speakers, pottery, etc all of which are damaged.

Then there’s a small print which says the insurance only covers $.60 per pound of item, regardless of what happened so even though we’re filing a claim for so much damage we’re likely to get very little back.

Also some of the money had to be paid in unmarked postal orders on delivery which seems a total IRS scam.

Avoid, avoid, avoid, it’s a scam

Move size: 2 Bedroom Home Service cost: $15000

Had a horrible broker (Safe Ship Movers in FL, they suck too) was quoted $3400 for a 2bdrm trailer home. Was told adding a few boxes would only increase $200-300. Ended up with final bill of $7200. We were hounded for money every single step. Once they have your deposit they will nickel and dime you every chance. Pickup will be "it is more than quoted fee" "special packing fee". Once their sleezy meathooks have your items, in transit, "bigger truck needed fee" or "extra handling" fees. Upon delivery "extra stairs fees" or "too far to carry fees" Always threatening to not deliver unless paid. They lost 3 of our boxes, damaged several items, 6 months later, I can't even get them to honor their cheap .60 cents per lb insurance. This has been bad enough that I will warn everyone I can to not use.

Move size: 2 Bedroom Home Service cost: $7200

Avoid this company like the plague, especially for a long distance move. We needed storage for about 7 weeks. The first 30 days was free. Then $200 prorated for September. The surprise was $400 for October and we only needed 5 days. NO prorates or refunds! They were told that using a tractor trailer would not work. They used anyway, which resulted in having to rent a Uhaul and an extra $1000 that the driver wanted paid by Zelle to him. We had no choice. Zelle wasn't possible, so we had to scramble to get cash. I had paid in full to avoid this at delivery. Furnishings were broken, king size mattress rolled up and bugs were in the boxes. I would not recommend them!

Move size: 2 Bedroom Home Service cost: $4600

I had an outstanding experience with Jackson Movers Company! From start to finish, their team was professional, efficient, and incredibly friendly. They handled all of my belongings with care and made the whole moving process so much easier than I anticipated. They arrived on time, worked quickly, and ensured everything was set up exactly how I wanted. If you're looking for a reliable and trustworthy moving company, Jackson Movers the way to go. I couldn’t be more pleased with their service and would highly recommend them to anyone in need of movers! Thanks, Jackson Movers!

Move size: 3 Bedroom Home Service cost: $5000

Pick up was 3 hrs. Late, driver (Miguel)was very rude & looked high on something. My furniture was delivered almost a month late, when it should have taken approximately 2 wks. Boxes looked like they were thrown, 30 yr. Old antique sm. Round coffee table broken, 6 ft. Slim 8 shelve tower was broken, 5 tier metal shelve unit was broken, shredder was broken and of all that was broken, what hurt me the most was a Betty Boop 3ft. Figurine that was a gift from my daughter 25 yrs. ago has a hole in the back of head. I had packed and written Fragile all over the box and told the men to be extremely careful with the box. I’m so angry & disappointed with this company. Paid over $3000 for horrible service. Don’t know how to insert pictures or else I’ve would’ve shown how everything looks.

Move size: 1 Bedroom Home Service cost: $3283

I recently hired Jackson Movers for my recent move, and I couldn't be more impressed with their professionalism and efficiency. From start to finish, the process was seamless.The booking process was straightforward, with clear communication about pricing and expectations. On moving day, the team arrived on time and ready to work. They were careful with all of my belongings, handling everything from furniture to fragile items with great care. I appreciated how organized they were, wrapping everything securely and labeling boxes to make the unpacking process much easier. The crew was polite, friendly, and incredibly hardworking. They worked quickly but never rushed, ensuring everything was moved without a scratch. The entire move went smoothly, and they even went the extra mile Overall, I highly recommend Jackson Movers for anyone looking for a stress-free, reliable, and professional moving experience. They exceeded my expectations in every way!

Move size: 1 Bedroom Home Service cost: $2200

Jackson Movers did a great job with easing the stress that comes with a cross country move, from the initial call with the sales agent to the support team to the wonderful and friendly drivers. All of my belongings were carefully packed up and during drop-off, the drivers turned into interior designers with the placement of all of my furniture! I'm grateful to say that I have no damaged items and the total price did not deviate from what I was originally quoted.

Move size: Studio Service cost: $1820

I had to move on super short notice due to a job transfer, and Jackson Movers worked magic to fit me in. They didn’t just show up—they showed up ready to tackle my messy, unorganized apartment. They provided extra boxes for my loose items and taped them up for me. They packed my mattress in a protective cover so it wouldn’t get dirty. My glass lamps? Wrapped in thick blankets and placed carefully on the truck. They managed to get my oversized couch through a narrow doorway without any damage. I can't thank them enough!

Move size: 2 Bedroom Home Service cost: $4249

These movers thought of everything! They paid attention to even the small details, like making sure boxes weren't blocking any air vents or windows in my new house. They knew the kitchen is a room you use a lot, so they unpacked that first to make things easier on me. They were super observant and even noticed how I had my books arranged on the shelf in my old place, and they put them back in the same order in my new home! After they finished unpacking, they were very tidy. They folded up all the moving blankets neatly and stacked the empty boxes for recycling – what a lifesaver!

Move size: 3 Bedroom Home Service cost: $6842